Privacy Policy
Last updated: January 15, 2026
Surti Hardware Supply Co. ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit surtiherrajes.com or make a purchase from us.
1. Information We Collect
We collect information you voluntarily provide when you contact us, place an order, or sign up for our newsletter, including:
- Name, business name, email address and phone number
- Shipping and billing addresses
- Order history and product preferences
- Messages you send through our contact form
We also automatically collect non-personal data such as browser type, device information, pages viewed and approximate location through cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill orders, including shipping and customer support
- Respond to inquiries and provide product specifications
- Send order confirmations and shipping updates
- Improve our website, catalog and services
- Comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
We use cookies to remember your preferences, keep you signed in to your account, and understand how visitors interact with our site. You can control or delete cookies in your browser settings. See our Cookie Policy for details.
4. Sharing Your Information
We do not sell or rent your personal information. We share information only with:
- Shipping carriers (UPS, FedEx, USPS) to deliver your orders
- Payment processors to complete transactions securely
- Service providers who help us operate our website
- Authorities when required by law
5. Data Retention
We retain order records for a minimum of seven (7) years to comply with U.S. tax and accounting regulations. Contact-form messages are kept for up to two (2) years. You may request deletion of your personal information at any time, subject to legal retention requirements.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by emailing support@surtiherrajes.com. California residents have additional rights under the CCPA, including the right to opt out of the sale of personal information (we do not sell personal information).
7. Security
We use industry-standard encryption (SSL/TLS) for data in transit and follow reasonable physical, electronic and procedural safeguards to protect your information.
8. Children's Privacy
Our services are intended for business customers and adults. We do not knowingly collect personal information from anyone under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
10. Contact Us
Surti Hardware Supply Co.
1784 Presidential Circle, Snellville, GA 30078, USA
Email: support@surtiherrajes.com
Phone: +1 (770) 369-5360